Black Casual Handbag

Place a Return or Exchange Request by calling us at +971-56-511-6509 or dropping us an email at [email protected] within 14 days of receiving your order within UAE. International Return & Exchange requests are only entertained for 5 working days after delivery of the order.

No Return or Exchange request (within UAE or worldwide) will be entertained after 14 days of the order delivery date.

It generally takes us 24-48 hours to process a return or exchange request. Refunds can take between 3-7 days to be processed, depending on your method of payment.

*Please note that any and all items bought under offer / sale / discount will not be eligible for Refund. They can only be Returned Against Store Credit or Exchanged with item of the same or higher price.

UAE Returns & Exchanges Policy

The 1^st Return or Exchange on your order within UAE is FREE of cost and borne by us*.

Multiple Returns or Exchanges on the same order within UAE are subject to charges (as per applicable distance).

All items bought under offer / sale / discount will not be eligible for Refund. They can only be Returned Against Store Credit or Exchanged with item of the same or higher price.

Worldwide Returns & Exchanges Policy

If you have placed an order from a country outside UAE, returns OR exchanges will carry extra charges, applicable on every attempt.

All items bought under offer / sale / discount will not be eligible for Refund. They can only be Returned Against Store Credit or Exchanged with item of the same or higher price.